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SuccessTalk - Break through the communication breakdown.

SuccessTalk is for managers, supervisors, support staff and administrators. SuccessTalk delivers powerful communication skills for cutting through the toughest communication obstructions.

From the board room to team rooms, communication drives corporate performance. Teaming, whether formal or informal, means communication among equals that can't be based on a my-way-or-the-highway model. But when people lack well-developed communication skills, everything breaks down. Projects limp along as a forum for ego contests, petty squabbles, resentment, and other manifestations of passive-aggressive behavior.

SuccessTalk addresses these issues head on. It focuses on the problem areas of communication and trains participants in specific skills.

Flexible modules to address specific issues - Customized program for one and two days. Highly interactive with individual and group feedback. Up to twenty participants.

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Core Skills

Non-verbals, asking questions and nurturing dialogue

Making a point clearly in under a minute

Flexiblility, resilience and commitment to goals for teams

Translating jargon and terminology to reach those who don't share your expertise

Identifying passive-aggressive behaviors and learning the counter-tactics to neutralize them

Practicing a positive response model to reach resolution when someone is angry or upset

Learning to put yourself in someone else's shoes to negotiate a real win-win